Ns Malaysia. Penang (Malaysia). [email protected] Asrul Akmal SHAFIE. School of Pharmaceutical Sciences, Universiti Sains Malaysia. Penang (Malaysia). [email protected] Hisham ALJADHEY. College of Pharmacy, King Saud University. Riyadh, (Saudi Arabia). [email protected] Vincent B. Y. GAN. Putra Business School, Universiti Putra Malaysia. Selangor (Malaysia). [email protected]*www.pharmacypractice.org (ISSN: 1886-3655)Tan CL, Hassali MA, Saleem F, Shafie AA, Aljadhey H, Gan VB. Development, test-retest reliability and validity of the Pharmacy Value-Added Services Questionnaire (PVASQ). Pharmacy Practice 2015 Jul-Sep;13(3):598. doi: 10.18549/PharmPract.2015.03.time to transfer personal files from one service center to another. Besides drive through pharmacy, medicine by post 1Malaysia which is known as UMP 1Malaysia was initiated to deliver monthly medications to patients designated destination via postal service with a nominal postal fee being imposed to the patient by Pos Malaysia. UMP 1Malaysia main objectives are to eliminate patient’s waiting time in CGP-57148B biological activity clinic, promote continuation of medications to patients and to increase drug compliance in patients. This service is free of any administrative or pharmaceutical service charges. Integrated drug dispensing system is another dispensing system whereby patients are allowed to refill their partial supplies freely from any government health facilities that are listed under the Ministry of Health Malaysia Integrated Drug Dispensing System Directory throughout Malaysia. This system enables patients to refill their subsequent medication supply in facilities mostly conveniently located to their home, office or villages. The SMS and take is another service provided for patients who want to collect follow-up medication in government healthcare system. This service requires patients to send short messages (SMS) about their details and the desired date and time of collections to the pharmacist in charge. Upon arrival at the counter, the patients only need to show their prescription numbers and collect the supply without having to queue or pay a service fee. This initiative was pioneered to reduce waiting time, increase delivery performance and improve patient satisfaction. Generally, patients who are clinically stable, on long term medications, well-counselled and not taking psychotropic drugs are suitable to use pharmacy value-added services. The key point for the Malaysian FT011 web context is that pharmacy value-added services are almost solely provided by the government through the Ministry of Health Malaysia. Patients who wish to visit medical officers in government healthcare facilities must register themselves at the registration counter. The registration fee is waived for all government servants and retired citizens. However, for patients who are self-employed or are working with private sectors, a registration fee of MYR 3 is imposed in order to visit a medical officer while MYR 5 is subjected for visiting a specialist or a consultant. Only a registered patient can use the pharmacy services. Medicine supplies from the government pharmacies are free to patients. Patients who use pharmacy value-added services do not have to pay any pharmaceutical service charges. Extended Improved Pharmacy Services Value-added pharmaceutical products and services through innovations have introduced worldwide under many different forms. Several countries are offering various extended or improved pharmacy se.Ns Malaysia. Penang (Malaysia). [email protected] Asrul Akmal SHAFIE. School of Pharmaceutical Sciences, Universiti Sains Malaysia. Penang (Malaysia). [email protected] Hisham ALJADHEY. College of Pharmacy, King Saud University. Riyadh, (Saudi Arabia). [email protected] Vincent B. Y. GAN. Putra Business School, Universiti Putra Malaysia. Selangor (Malaysia). [email protected]*www.pharmacypractice.org (ISSN: 1886-3655)Tan CL, Hassali MA, Saleem F, Shafie AA, Aljadhey H, Gan VB. Development, test-retest reliability and validity of the Pharmacy Value-Added Services Questionnaire (PVASQ). Pharmacy Practice 2015 Jul-Sep;13(3):598. doi: 10.18549/PharmPract.2015.03.time to transfer personal files from one service center to another. Besides drive through pharmacy, medicine by post 1Malaysia which is known as UMP 1Malaysia was initiated to deliver monthly medications to patients designated destination via postal service with a nominal postal fee being imposed to the patient by Pos Malaysia. UMP 1Malaysia main objectives are to eliminate patient’s waiting time in clinic, promote continuation of medications to patients and to increase drug compliance in patients. This service is free of any administrative or pharmaceutical service charges. Integrated drug dispensing system is another dispensing system whereby patients are allowed to refill their partial supplies freely from any government health facilities that are listed under the Ministry of Health Malaysia Integrated Drug Dispensing System Directory throughout Malaysia. This system enables patients to refill their subsequent medication supply in facilities mostly conveniently located to their home, office or villages. The SMS and take is another service provided for patients who want to collect follow-up medication in government healthcare system. This service requires patients to send short messages (SMS) about their details and the desired date and time of collections to the pharmacist in charge. Upon arrival at the counter, the patients only need to show their prescription numbers and collect the supply without having to queue or pay a service fee. This initiative was pioneered to reduce waiting time, increase delivery performance and improve patient satisfaction. Generally, patients who are clinically stable, on long term medications, well-counselled and not taking psychotropic drugs are suitable to use pharmacy value-added services. The key point for the Malaysian context is that pharmacy value-added services are almost solely provided by the government through the Ministry of Health Malaysia. Patients who wish to visit medical officers in government healthcare facilities must register themselves at the registration counter. The registration fee is waived for all government servants and retired citizens. However, for patients who are self-employed or are working with private sectors, a registration fee of MYR 3 is imposed in order to visit a medical officer while MYR 5 is subjected for visiting a specialist or a consultant. Only a registered patient can use the pharmacy services. Medicine supplies from the government pharmacies are free to patients. Patients who use pharmacy value-added services do not have to pay any pharmaceutical service charges. Extended Improved Pharmacy Services Value-added pharmaceutical products and services through innovations have introduced worldwide under many different forms. Several countries are offering various extended or improved pharmacy se.
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